Patient Safety

This page contains a range of resources to support you to meet your clinical governance requirements and quality payments.

MHRA Alerts

The Central Alerting System (CAS) is a web-based cascading system for issuing patient safety alerts, important public health messages and other safety critical information and guidance to the NHS and others, including independent providers of health and social care.Alerts available on the CAS website include safety alerts, CMO messages, drug alerts, Dear Doctor letters and Medical Device Alerts. Sign up to receive e-mails directly by visiting

Drug alerts and medical device alerts

Subscribe to MHRA’s alerts and recalls for drugs and medical devices.

Drug Safety Update

Subscribe to the Drug Safety Update, the monthly newsletter for healthcare professionals, with clinical advice on the safe use of medicines.

News and publications from the MHRA

Subscribe to MHRA’s new publications, statistics, consultations and announcements.

Support from PSNC

Visit the dedicatied patient safety alerts on the PSNC website which list alert and recalls and give advice and guidance relating to patient safety.

Community Pharmacy Patient Safety Group

The patient safety group provides a forum for community pharmacy organisations to openly share and learn from each other when things go wrong, as well as from other sectors and industries. It has a range of useful CPD and patient safety resources.

NPA Support

The NPA’s Director of Pharmacy Leyla Hannbeck is acting as the Medication Safety Officer (MSO) for all independent community pharmacies in England  with fewer than 50 branches.

The Patient Safety Incident report form England enables independent community pharmacies with fewer than 50 branches to report medication errors quickly and conveniently. Completed forms can be printed in the pharmacy or users can request that the form is emailed to them.  Keeping completed forms can help pharmacies to meet the record-keeping standards for principle 1 of the General Pharmaceutical Council (GPhC) inspection model.  Incidents reported using this form do not need to be separately reported via the National Reporting and Learning System (NRLS); the NPA will anonymise the information and send it to NRLS (for forms submitted by pharmacies based in England only).

See the NPA website for further details and guidance.


The CPPE Gateway Page links to a range of available training resources for the whole pharmacy team.